Refund Policy

Last Updated: October 2023

Thank you for choosing PHYRAVION. We value your satisfaction and strive to ensure that our products and services meet your expectations. Below is our comprehensive refund policy for your reference.

Eligibility for Refunds

  1. Items must be returned within 30 days of the purchase date.
  2. Items must be in their original condition and packaging, with all tags attached.
  3. Proof of purchase must be provided with your return request.

Non-Refundable Items

Refund Process

To initiate a return or refund, please contact our customer service team at [email protected] with your order details and reason for return. Our team will guide you through the process.

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Contact Us

For more information or any questions related to our refund policy, please reach out to us at:

PHYRAVION Customer Service
1234 Business Lane, Suite 100
Metropolis, NY 12345
Phone: (123) 456-7890
Email: [email protected]